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How do I check the status of my order and if it's been shipped?

Before you call, please check the following:

Click here and enter your order number for up-to-the-minute information about your order status and shipment information.

If you have received one box that has a packing list that shows other items shipped separately, please wait one to two days as many shipments do become separated and arrive at different times. Custom items will ship in the specified time period. If there is a concern (i.e. we need more information from you), we will contact you. Our in-house production tracking system monitors your order every day to ensure an on-schedule delivery.

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