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Feedback

Just fill out the feedback form below with any comments, praises, or suggestions -- special Prom ideas, decorating ideas, themes, fundraisers or anything else that you want to share -- and we will post them in our special "Feedback" area for all of our visitors to see. Sometimes our customers have some super ideas that we don't think of. Please be sure to include all information about yourself so that we know who to give credit to!

Here's What Some of Our Customers Are Saying:

“I'd like to take the time to thank you for shipping my order so that we can have it on time for our event-the school Prom! I definitely appreciate it and will recommend your company as having great customer service to my fellow COSA's in schools.” –MeiLing

“Just wanted to tell you how pleased we were with the products and efficiency of service! The quality of the items was great! I hope to send some pictures soon!” -Paula

“I just want to share with you how helpful and friendly the people at Stumps have been to myself and students when we have placed orders. They have been willing to help in anyway possible. I will definitely suggest your company to other schools for future business. Thanks for all you do to make our job as prom advisors so much easier.” - Christel

“Thanks for the speedy feedback. I think those ideas should help us out! I'll keep your website in mind for future events and also try to let others know; it was a great help. Thanks again.” – Geoff

“We loved our prom! The kit we ordered from you, with your advice, plus some decorations we painted and made ourselves made a fantastic evening. Everyone said the decorations were the best ever! Actually, they said everything was the best ever. We had a great time.” – Corinne

“This is a "ONE STOP SHOP" for all party, events, and display needs. I have yet to find a better company than yours; selection of products, pricing, fast shipping and the best is CUSTOMER SERVICE!!! Thanks for all you do.....” – Mr. D.

"I would like to recognize several people who have worked with us throughout some difficult situations concerning our order for Prom 2002. Tracy, Maurine, Vericona, Mary , Ana and Anna have all played part in helping us with our order. They have consistently been sensitive, kind, helpful, understanding and accommodating. They did everything possible to help us solve the problems we encountered." -Sara R.

"We had our prom last night - I cannot tell you how wonderful it was for our students largely due to the incredible decorations we were able to purchase from you. This was our school's very first prom and we were working with a tight budget and tight time table. Your service and shipping time was exceptional. Thank you so very, very much." -Alicia

"I would like to take the time and thank your company for the timeliness and prompt service I received. I ordered online and had questions concerning my order. The next day, I called and spoke with a young lady and she was extremely helpful. Not only did she help me with my concerns, she gave me suggestions on ordering future orders. It is really refreshing to know that 'customer service' is still alive and shining through your company. Again, thank you." - Kristen H.

"Thanks so much for replying to my e-mail! You guys at Stumps are the greatest and I appreciate you help! Thank you again, Chris H."

"Last year, we televised your Prom video [Time of Your Life] to our entire school. It was very powerful, and the kids were absolutely quiet the whole time it played. It gave me chills watching their reaction to it because it really hit home." -- Tammie

"Thank you for the prompt service and quality products. Everything got here on time. The glasses were beautiful, and all the students are still talking about how lovely the decorations were. This was the best prom we have ever had...We had the dream swan pool, and under the balloons, we put three strings of 100 each miniature blue lights. It gave the pool a glow that really added to the beauty of it, making it the focal point of the prom. These little lights don't get hot, and didn't pop any of the balloons... Again, thanks for all your help. Sincerely, Carol M."

"Thank you so much for your thoughtful ideas. I truly appreciate them and will take them into consideration. I would never have thought of any of the ideas ... and they will truly help us get started on our prom. Now we have an idea of how to decorate and run our prom so it will be a success. So thank you once again!" -- Ashley F.

"Thanks for your prompt reply. I really appreciate you contacting me with some ideas. I just was in a fog as to where I wanted to take the centerpieces and stuff. I think what I have to do is to just put it all together, and possibly try it. I am sure that it will work. Again, thank you so much, I really appreciate it." -- Lori S.

"Thank you! I have a meeting tomorrow and I'm trying to get our sponsor to order from y'all because our prom decorations are always so boring. I stumbled onto your site the other day and I was amazed by it! I hope we will be able to do business with you! Thanks for your time!" -- Ashley A.

"Thank you for your effort!" --Erica M.

"Everything was great! Your graphics, set up, and prices were perfect! Don't change a thing. Thank you so much for making my Homecoming planning as easy and stress free as possible. Thanks Again." -- Angela B.

"Thanks for all of your help! Your company was recommended to me by my best friend, and I am glad that I took her advice. I was asked to do a last-minute float for a Christmas parade and your company has helped me pull-it-together! It is evident that Stumps is first and foremost a customer oriented/service based organization. You have promptly answered all of my questions and given me sound advice and for this I am extremely grateful. I can't wait until everyone sees our float! (I wanted props that no one else had or could get just by going to Wal Mart)." -- Judy

"Hi, Just wanted to let you know how very pleased I am with your service and  will continue to patronize your company.   Really appreciate your prompt mailing, as we planned to take the flags down to Florida for a convention and that's next week.   Thank you..." -- Rose Mary M.

"First time user, service is great, thank you!"

"The mugs came today and they look great!  Thanks for your great service and really nice selection of items." -- Debi O.

"It was great and it worked for me!  Thanks for making it so easy!"

"I am so amazed at all your products-especially the large themes.  I am getting married next year and I can't wait to order your large theme items.  They are unlike anything I have ever seen before.  I am thrilled to find this site.  I am so excited about ordering for my wedding-------VERY NEAT SITE!!!!!!!!!!!" -- Denise

"Just a note of thanks for the "Time of Your Life" video.  It really got the kids' attention." -- Dianna J.

"I had no problems - probably one of the easiest shopping I have done online."

"I am a newcomer to your site and appreciated the simplicity of ordering the item I needed.  Thank you!"

"The glasses for Lindley Middle School were a hit. Thanks for the quick turnaround! We will do it again next year!" -- Blair W.

"I have been doing proms for over 12 years...your web site is great...the ability to check on my order status and also FedEx tracking is fantastic!!!  I'll definitely stick with Stumps! The 'Believe' Castle kit is so great...easy to assemble and looks great!"  Patty C.

"Just wanted to say thanks to your company!  I would never have believed that you could have my orders at my door that fast.  I waited too long to order -- the wedding was March 25 -- but you produced the entire order for me by the date I needed it.  Thank you so much.  The Trellis Mural I had ordered was a real show stopper.  Many photos of the bridal party were taken in front of it, and some guy at the reception even tried to talk me out of it.  I told him where he could purchase his very own thru your company.  Thanks once again and know this .......I will highly recommend your company to everyone I know that's looking for party supplies!"  Sherry M.

"Hello fellow visitors.  Stumps has a wonderful variety of everything necessary to plan a special event that will long be remembered through time.  I have used up to six vendors for all the supplies I've needed.  Now I can use Stumps for everything from now on." Wendy F.

"Rita, thanks so much...the kids really appreciate the coupons!!! We have really been 200% satisfied wit your company...we love the on-line site!!!  Again, thanks so much!"  Patty

"The hats arrived yesterday!  Our "Sound of Music" company meeting is saved!  Thanks for your follow up. We focus all the time on customer service at our company and it's great to see another dot com that has the same passion we do!  Thanks again, Patty M. AKA Maria Von Trapp"

"I just wanted to inform you that we are very pleased with the invitations that we ordered for this years junior-senior Prom .  They look very nice and your service was very fast, which helped us out a lot seeing as there is so much to do.  Thank you for you time."  Sara

"WOW! I love the availability of the 'Check Order Status' you offer! It's wonderful!!! 10 years of proms and this just makes it easier!!! THANKS!"

"Thanks for all the updates regarding my order! I look forward to receiving it! I hope you enclosed a catalog too! If not please send one and I'll be sure to tell all my party friends about your great service! Thanks again! :)"  Leslie

"Thank your for your reply, and thank you for all your time, it has been a pleasure making our purchase through a great company..."   Gina F.

"Great site - easy shopping - fast check out.  We have used your supplies on all 6 of out productions.  Always the best products at a good value.  THANKS!"

"Thank you!  I'm sure you keep track of this kind of thing, so please make sure to note that I am HIGHLY IMPRESSED with your level of customer service. It has been amazing! THANK YOU!!!!!!"  Kris T.

"I would like to take this opportunity to say what a pleasure it is ordering from your company. My greatest relief was ordering 385 imprinted champagne flutes for New Year's Eve, which arrived in perfect condition and looked lovely, the hit of the party. I'm always disappointed that our small party budget does not permit me to order more of your wonderful products." Patricia S.

"Your Prom catalog has the best prices, greatest deals on kits, and tons of quality items in your favor combos. You have the right idea and I am thrilled about your catalog."  Dawn B.

"Thanks for all your help. I really appreciate the emails AND the phone call. Your company truly offers customer service which is hard to find in most company's these days.  Thanks again."  Kelly A.

"Hi, I just wanted to thank you for your help with my recent order. I am very pleased with the way you and your company handled this situation.  Thanks again."  Lianne E.

"An easy way for a Prom club to raise money to pay for the Prom is through community involved fund-raisers. One may be to raffle off a tank of gas from a local gas station or to raffle off a wreath during a holiday. Another way is to have a party, costing $2 to $3 to attend. A club could also auction off dates for fun! A club may also have a yard sale to help get rid of old things and to get other people involved with helping them in raising money for their Prom .  I really hope that some of these ideas help a club to have fun raising the money they need."  Kimberly M.

"The easy accessibility and organization of your website has made our Proms and Parades the best! With your great prices and efficient manners of shipping on TIME, what can I say, our school is grateful! Due to you, Grant Union High School is truly able to express Pacer Pride!" -- Yaseen

"As sponsor for Prom at our school, I am faced with the challenging task of organizing the junior class into committee groups to hand the details of a great Prom . Your catalog and staff makes the ordering stress free and simple. Yours is a company I look forward to doing business with each year." Melissa W., Vicksburg, MS

"The Junior class of Harman High School wishes to thank you for expediting our glassware order for our Prom on May 1. Thank you so much for getting our order to us before the Prom. It was greatly appreciated! Please extend to the proper staff members our delight with the speed of processing our order." Harman High School

"Our Prom committee ordered our crowns and unfortunately we didn't give you enough time to fill our order. We are a small school and we live in the middle of no-where. Your staff, went the extra mile to make sure we received our crowns on time." Patricia R., Don Pedro High School.

"Hi I just received my order today and I just wanted to tell you how much I appreciate the good and fast service I have received from you. It really means alot to me. I am getting married this October and the supplies I ordered were all of my decorations. I can get started now. I just wanted to let you know how much I appreciate your quick service. I will keep in mind for other things I might need. Thanks again." -- Amy

"Just a quick note to thank your company for your fast and reliable service. I ordered personalized flutes with white candles inside and personalized picture frames for my wedding party -- they were a hit! Thanks also for the extra flute in the box (as one did get broken). Thanks to Stumps, my wedding will live on forever, on the mantles of others." -- Michelle

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